Help center
Table of Contents
General
You can browse our products online and send your inquiry via the product page. Our sales team will assist you with the rest of the ordering process.
We have a large-scale facility capable of producing high volumes of fitness equipment. For more details on capacity for specific products, contact us directly.
Yes, we serve clients worldwide and provide support for international orders, shipping, and customer service.
Products
We produce a wide range of products, including strength training equipment, free weights, sports protection gear, massage tools, and more.
Yes, our products are designed for both home use and high-traffic commercial environments, ensuring durability and performance.
Yes, we offer a one-year warranty on most of our products, covering manufacturing defects and normal use wear and tear.
Customization
Yes, we offer customization services for logos, colors, and other product features to meet your brand’s needs.
The MOQ for custom products varies by type. Typically, it’s higher than standard orders due to the custom process, but we are flexible. Contact us for details.
It takes 7-15 days depending on your product
Service
Yes, we offer comprehensive after-sales support, including product guidance, installation videos, and assistance with any post-purchase issues.
If your product is covered under warranty, simply contact our support team with the product details, and we will arrange a replacement or repair.
Yes, we provide instructional videos and product manuals for all our equipment. For large orders, we can arrange for on-site assistance if needed.
Payment
We accept bank transfers, wire transfers, and major credit cards. Please contact our sales team for details regarding payment options.
We may offer installment payments for bulk or custom orders. Please reach out to our finance team to discuss terms and options.
Taxes, duties, and customs fees depend on the destination country. Please consult with your local customs office for more information.
Shipping
Shipping times vary depending on your location and the size of your order. Typically, shipping takes 30-45 days after production is complete.
Yes, we ship to most countries worldwide. Please contact us for specific shipping details to your region.
Shipping costs depend on the weight, volume, and destination of the order. We will provide an estimated shipping cost when you place your order.
